BLOQ is a specialist in high-quality outdoor living products. We offer a wide range of items such as outdoor furniture, grills, fire pits, patio decor, and more. Our goal is to provide customers with stylish and functional products that enhance their outdoor living spaces.

BLOQ offers a diverse selection of outdoor living products, including:

• Outdoor furniture: Patio sets, lounge chairs, hammocks, and benches.
• Grills and cooking equipment: Gas grills, charcoal grills, smokers, and accessories.
• Fire pits and heaters: Wood-burning fire pits, propane fire pits, patio heaters, and fire pit accessories.
• Outdoor decor: Cushions, pillows, rugs, umbrellas, lanterns, and planters.
• Outdoor storage solutions: Deck boxes, storage benches, and sheds.
• Outdoor lighting: String lights, solar-powered lights, and landscape lighting.

Yes, we offer free shipping on all orders over £100.

Absolutely! Once your order is processed and shipped, we will provide you with a tracking number. You can use this number to track the status and location of your shipment through our website or the shipping carrier's online tracking system.

We want you to be completely satisfied with your purchase from BLOQ. If you're not happy with your item for any reason, you may return it within 30 days of delivery for a refund or exchange. Please note that the product must be unused, in its original packaging, and in resalable condition. Certain exclusions apply, such as personalised or custom-made items. For detailed information, please refer to our Returns & Exchanges policy page.

We have a dedicated customer support team ready to assist you. You can reach out to us through our contact form on the website, and we'll respond to your inquiry as soon as possible. Alternatively, you can also email us at customer-sercvice@bloqliving.com Our business hours are Monday to Friday, 9 am to 5 pm (GMT).

Yes, most of the products available on BLOQ come with a manufacturer's warranty. The warranty details vary depending on the product. You can find warranty information on the product page or in the product's documentation. If you have any specific questions regarding warranties, feel free to reach out to our customer support team.

Yes, we offer financing options for eligible purchases. At checkout, you can choose to finance your purchase through our financing partners. The financing terms and options may vary based on your location and order amount. More information about financing can be found on our website or by contacting our customer support team.

All our products are made with high-quality, durable materials. For specific product materials, refer to the individual product descriptions.

Most of our outdoor products are weatherproof and designed to withstand various weather conditions.

You can place an order on our website by selecting the desired product and completing the checkout process.

To modify an order, please contact customer service at customer-service@bloqliving.com as soon as possible.

Our standard shipping methods apply to the majority of our products. You can expect your order to arrive within 2-5 business days. Tracking information will be provided via email.

For larger items or bulk orders, shipping arrangements are made on a case-by-case basis. Our team will contact you directly to schedule a convenient delivery time.

Once your order has been dispatched, you'll receive a shipping notification email that includes tracking information.

1. Place Your Order: Complete your purchase on our website.
2. Order Confirmation: You'll receive an order confirmation email summarising your purchase.
3. Personalised Service: For large shipments, our team will reach out to you directly to arrange a convenient delivery time.

We offer a hassle-free return policy within 14 days of purchase. For more details, refer to our Return and Refund Policy.

To initiate a return, please email customer-service@bloqliving.com.

We offer a pup lounger, dog bowl, and blanket in our BLOQ for Dogs collection. All products are designed with your furry friend's comfort in mind.

To apply for the discount, please fill in the form on our Emergency Services Discount Page.

For all inquiries, you can reach us at customer-service@bloqliving.com.