Delivery Information
We're committed to getting your purchase to you as quickly, efficiently, and safely as possible. Here's everything you need to know about our delivery process:
Our customer support is available Monday to Friday: 8am-8:30pm.
What are the standard shipping methods for most products?
Our standard shipping methods apply to the majority of our products. You can expect your order to arrive within 2-5 business days. Tracking information will be provided via email.
What happens with large shipments?
For larger items or bulk orders, shipping arrangements are made on a case-by-case basis. Our team will contact you directly to schedule a convenient delivery time.
How will I know my order has been shipped?
Once your order has been dispatched, you'll receive a shipping notification email that includes tracking information.
How does the delivery process work for large shipments?
- Place Your Order: Complete your purchase on our website.
- Order Confirmation: You'll receive an order confirmation email summarising your purchase.
- Personalised Service: For large shipments, our team will reach out to you directly to arrange a convenient delivery time.
Our customer support is available Monday to Friday: 8am-8:30pm.